About This Course
Explore the ways we communicate and how preferred behavioural patterns influence personal working styles, decision-making and interactions with others.
Effective leaders are able to use communication to ensure that individuals, teams and organizational goals are aligned and clearly understood. To that end, this course — the first of a three-part professional development program leading to a Fundamentals of Leadership certificate — defines the process of interpersonal communication and its influences.
Who Should Attend
- Managers, supervisors and others who want to be a part of high-performing teams
- Individuals seeking to develop the skills they need to step into leadership roles
What You’ll Learn
- Theories and concepts associated with interpersonal communication
- How to identify organizational communication structures and their influence on performance
- The fundamentals of DYNAMIX® — a unique tool that measures behavioural preferences and supports effective communication
Course Materials and Fees
Receive your personalized DYNAMIX® Profile Report when completed online through our Learning Management System before the first day of class — a $150 value.