Earn your OWWA Certified Cross Connection Control Specialist designation with this 5-day hands-on training.
This foundation course explores the roles, responsibilities and techniques of high-performing business analysts today.
Build your confidence in facilitating group sessions to elicit requirements and while managing group dynamics and difficult stakeholders.
Learn as a team to collaborate, define and validate requirements.
Explore the key elements of a business process including governance, metrics, alignment, activities and sequences.
Explore the evolution of use cases throughout the project life cycle and learn how to plan and lead a use case workshop.
Examine business analysis techniques for traceability and scope control for requirements verification and validation.
Learn to effectively plan, manage and close requirements for a software development project using Agile practices.
Gain the core knowledge and skills required to understand the framework, life cycle and knowledge areas of project management.
Learn to develop and implement communication plans to lead a high-performing team and to engage stakeholders.
Learn to develop a time-phased project schedule and use earned value to monitor project performance.
Learn to adopt risk management strategies and activities to achieve consistent outcomes on projects.
Learn to develop a quality management plan and design requirements to meet stakeholder and organizational expectations.
Discover how to align project procurement processes and identify elements in a contract document to allow for contract risk management.
Learn to complete a project management plan, obtain approvals, manage project change and close out project phases.
This course will prepare you for the Project Management Professional (PMP®) Certification Exam and help you avoid making costly mistakes.
Learn the fundamentals of Agile project management, including the key processes involved.
Learn to adapt communication in a variety of ways to ensure that individuals, teams and organizational goals are aligned.
This course will equip leaders with effective tools to build strong teams and achieve objectives.
Learn to empower teams and create a positive working environment in this final course of the FLP Certificate program.
Get started on your French as a Second Language journey with this introductory course.
In this second level course, learn to describe and react to different situations in real life using present, past, and future tenses.
Develop your abilities in listening, reading, writing and speaking French through active participation in a wide range of communication activities.
Broaden your ability to communicate in the past, present and future tenses. The learning activities in this course focus on comparing habits and activities, giving reasons and justifying actions.
Develop your French communication in professional situations, discussing and comparing present and past experiences, express your opinions along with conditions and hypotheses.
Practice all communication skills (reading, writing, listening, and speaking) to gain more grammatical control in complex sentences used to augment and reason on complex or unfamiliar topics.
This advanced level course focuses on discussing workplace and societal issues to study complex sentences in context.
In this advanced course, conversations and debates revolve around issues from the workplace and society....
Learn the professional knowledge expected of an effective change manager.
This APMG-International certification will enhance your ability to plan, implement and successfully manage the impact of change in your organization.
Apply what you learn in the Foundation course and be recognized as a dependable manager of organizational change.
A structured approach to managing projects that can be applied to any type of project, regardless of its size, complexity, or industry.
An introduction to the PRINCE2 method, providing knowledge and understanding to work effectively within a PRINCE2 environment.
Learn to apply and tailor the latest PRINCE2 to any project, lead project teams effectively and ensure your projects' success.
This course is for senior executives and decision-makers to understand how portfolio management can maximize return on investment and start and sustain transformation.
This Foundation level course gives you an introductory understanding of the MoP® method so that you can work confidently in a MoP® environment.
The Practitioner certification allows you to demonstrate an understanding of how to apply and tailor the MoP guidance in a practical context.
Learn program management principles, governance themes and transformational flow applied to the management of programs or change initiatives.
MSP explains the program management principles, governance themes and transformational flow applied to the management of programs or change initiatives.
MSP® (Managing Successful Programmes) explains the program management principles, governance themes and transformational flow applied to the management of programs or change initiatives.
Learn how to implement effective benefits management practices and sustain progress.
Learn how to implement effective benefits management practices and sustain progress.
Learn how to implement effective benefits management practices and sustain progress.
This APMG-International certification will teach you to help your peers, managers and teams to embrace and implement change successfully.
An introduction to the Business Relationship Management role and organizational capability associated with this role.
An essential certification for IT professionals. Improve the efficiency and quality of your IT team's service delivery with the IT Service Management framework.
Enhance your writing by refining your editing skills and communicating messages concisely in this 2-day workshop.
Learn how to communicate information clearly and achieve the desired outcome of your messages.
This 1-day course will help you develop your listening and recording skills in mock meeting sessions.
Learn to adopt portable techniques for managing your time and schedule to achieve maximum productivity.
Learn how to use Microsoft Word and Excel in an efficient way, and Outlook as a time management tool.
Elevate your presentation skills by developing skills to know your audience, create compelling messages, design impactful slides, and use interactive tools.
Learn strategies to comprehend, express, and regulate emotions and discover tools for ma...
Build your confidence in business continuity by learning the tools and techniques for creating a solid succession plan.
In this 1-day workshop, you will discover useful techniques to bring the best out of all generations in your organization.
Learn how to advance your career by identifying and leveraging your leadership style and managerial strengths.
Transition into your new leadership role faster and equip yourself with the skills you need to create enthusiastic and confident employees.
Learn how to effectively manage conflict and improve communication in the workplace.
For learners who would like to understand Microsoft 365 Copilot’s features, this four-hour course is designed to walk you through its functionality via instructor-led demonstrations so that you can make decisions for how you and/or your team...
Plan, organize and deliver projects using this useful project management software tool.
Learn the technical requirements for modelling, visualizing, and analyzing data using with Power BI. Also learn how to access and process data from various sources, including relational and non-relational data.
Learn to create and manage Excel worksheets, organize columns and cells, calculate values with basic formulas, and change the setup for viewing and printing.
Learn to organize, protect and display data using formulas and functions, multiple workbooks, charts, and advanced formatting.
Learn advanced spreadsheet analysis by mastering Excel functions, Goal Seek, Data Tables, Scenario concepts and reports, Solver tool, and workbook auditing.
Learn how to manage your data in Excel using forms, filters, database functions, PivotTables, PivotCharts and Slicers.
Learn the essential leadership and strategy skills to plan and provide leadership for your entire organization effectively.
Learn to improve financial management, procurement and contract processes within your facility organization.
Project management is a large part of the Facility Manager's job. Learn how to successfully plan, manage and close facility management projects.
Develop skills to manage, oversee, and monitor operations and maintenance of buildings, systems, and equipment.
This course provides an overview of the planning and general management needs of a residential construction business and includes the HCRA exam required for Ontario builders or vendors.
This comprehensive course is designed to provide operating managers with the skills to plan, monitor and make decisions on all financial elements of a residential construction business. HCRA Exam is included.
Learn the critical elements of project planning as well as the role and responsibilities of a construction site supervisor. The HCRA exam is included in this course.
For home builders, this course will help you navigate the language, laws and issues surrounding residential construction. Course fee includes the HCRA exam.
This comprehensive instructor-led course will outline step-by-step what builders need to do to comply with Ontario’s legislation for new home builders to provide warranty coverage. HCRA Exam is included in this course.
Learn about the Ontario Building Code and Act, and how to apply it in your day-to-day work. Course includes the HCRA exam.
Learn about the components that make up a residential dwelling and how they interact using a House as a System (HAAS) approach. The HCRA exam is included in the course.
Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.
Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.
Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.
Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.
Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.
Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.
Take an online challenge exam for this Home Construction Regulation Authority-Approved Competency at a time and place convenient for you. This exam was developed to align with our course content and cover all required HCRA learning outcomes.
Use facilitation to improve the way people identify, solve problems, and make decisions.
Learn why, what and how government regulates and the role regulation plays in advancing public interest. Both National Capital Region and Regional participants will have the opportunity to bring their perspectives and experiences to the course...
Designed for public and non-profit professionals, this course covers essential skills and knowledge for a career in public opinion research. Topics include quantitative and qualitative research techniques, along with data analysis using Power BI.
This course will teach participants to design, test and program effective questionnaires.
Intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere® 8, which includes VMware ESXi™ 8 and VMware vCenter Server® 8.
Learn about food service, business, human resources management, quality management, and nutrition and diet therapy in the healthcare sector.
